Front Desk Associate
Summit Cancer Care, P.
C.
Summit Cancer Care, P.
C.
Springfield, GA Springfield, GA Estimated:
$26.
7K - $33.
8K a year Estimated:
$26.
7K - $33.
8K a year Front Desk Associate Job Summary Under the general supervision of the Executive Director of Operations, the Front Desk Associate courteously welcomes patients to the clinic and effectively processes and maintains patient information, physician schedules and communications.
Essential Job Responsibilities Primarily receives patients at the time of check out; assures patient's phone number(s) and address are up to date in the EMR system.
Assists the Registration / Check-In staff when necessary; ensure all patient demographics and insurance information is up to date, collect co-pays, obtain consents, and collect patient forms.
Schedules return appointments per orders entered by physicians, APPs and registered nurses received in the Admin Pool in the EMR system.
Efficiently navigates and completes tasks in the EMR system (Cerner).
Follow up with patients regarding No Show appointments according to administrative policy and procedure within a timely manner.
Reschedule appointments at the request of the patients within the timeframe provided by the physicians / APPs in a timely manner.
Maintains patient medical records by scanning required documents in the appropriate sections of the EMR.
Sorts and distributes incoming mail.
Operates phone system and promptly routes calls to appropriate individual.
Monitors and manages the incoming faxes of the front desk area.
Other Job Responsibilities Performs other related duties as assigned.
Maintains collaborative working relationship with all other employees.
Upholds strictest confidentiality.
Minimal Qualifications Education High School Diploma (required) Experience 1 -2 years medical office experience (preferred) Independent Action Under general direction, functions independently in coordination of assigned duties.
Refers to the Executive Director of Operations as appropriate on clarification of practice policy and procedure.
Supervisory Responsibility None.
Human Relations/Customer Communications Communicate verbally and written with employees, physicians, patients, patient family members and the public as a representative of the practice.
Personal Protective Equipment Personal Protective Equipment (PPE) is provided by practice and must be worn when there is a reasonable risk of occupational exposure to blood or body fluids.
Occupational Exposure Statement No risk for contact with blood and body fluids for these positions.
Americans with Disability Act Statement External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case-by-case basis.
Statement The above statements are intended to describe the nature and level of work performed.
They are not intended to be construed as an exhaustive list of all responsibilities.
The incumbent may be asked by his/her supervisor to perform other duties.
The incumbent will be evaluated in part based on the performance of the tasks contained herein.
Summit Cancer Care, PC has the right to revise this position description at any time.
The position description is not a contract for employment.
As a Georgia professional corporation, Summit Cancer Care, PC is an At Will employer.
The employee or Summit Cancer Care, PC may terminate employment at any time and for any reason.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
C.
Summit Cancer Care, P.
C.
Springfield, GA Springfield, GA Estimated:
$26.
7K - $33.
8K a year Estimated:
$26.
7K - $33.
8K a year Front Desk Associate Job Summary Under the general supervision of the Executive Director of Operations, the Front Desk Associate courteously welcomes patients to the clinic and effectively processes and maintains patient information, physician schedules and communications.
Essential Job Responsibilities Primarily receives patients at the time of check out; assures patient's phone number(s) and address are up to date in the EMR system.
Assists the Registration / Check-In staff when necessary; ensure all patient demographics and insurance information is up to date, collect co-pays, obtain consents, and collect patient forms.
Schedules return appointments per orders entered by physicians, APPs and registered nurses received in the Admin Pool in the EMR system.
Efficiently navigates and completes tasks in the EMR system (Cerner).
Follow up with patients regarding No Show appointments according to administrative policy and procedure within a timely manner.
Reschedule appointments at the request of the patients within the timeframe provided by the physicians / APPs in a timely manner.
Maintains patient medical records by scanning required documents in the appropriate sections of the EMR.
Sorts and distributes incoming mail.
Operates phone system and promptly routes calls to appropriate individual.
Monitors and manages the incoming faxes of the front desk area.
Other Job Responsibilities Performs other related duties as assigned.
Maintains collaborative working relationship with all other employees.
Upholds strictest confidentiality.
Minimal Qualifications Education High School Diploma (required) Experience 1 -2 years medical office experience (preferred) Independent Action Under general direction, functions independently in coordination of assigned duties.
Refers to the Executive Director of Operations as appropriate on clarification of practice policy and procedure.
Supervisory Responsibility None.
Human Relations/Customer Communications Communicate verbally and written with employees, physicians, patients, patient family members and the public as a representative of the practice.
Personal Protective Equipment Personal Protective Equipment (PPE) is provided by practice and must be worn when there is a reasonable risk of occupational exposure to blood or body fluids.
Occupational Exposure Statement No risk for contact with blood and body fluids for these positions.
Americans with Disability Act Statement External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case-by-case basis.
Statement The above statements are intended to describe the nature and level of work performed.
They are not intended to be construed as an exhaustive list of all responsibilities.
The incumbent may be asked by his/her supervisor to perform other duties.
The incumbent will be evaluated in part based on the performance of the tasks contained herein.
Summit Cancer Care, PC has the right to revise this position description at any time.
The position description is not a contract for employment.
As a Georgia professional corporation, Summit Cancer Care, PC is an At Will employer.
The employee or Summit Cancer Care, PC may terminate employment at any time and for any reason.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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